1. Who This Applies To
This page covers accounts created in mobile applications published by AppsBrains on the Apple App Store and Google Play, and accounts created on our website. It applies to every AppsBrains app that offers user accounts.
Developer: AppsBrains · Contact: apps@appsbrains.co
2. How to Delete Your Account
Pick whichever route is easiest — all three lead to the same permanent deletion.
Option A — Delete inside the app (fastest)
Open the app and sign in
Use the account you want to remove.
Go to Settings → Account
Tap the profile or gear icon, then open the Account section.
Tap “Delete Account”
Read the warning, then confirm. You may be asked to re-enter your password.
Confirmation
You are signed out immediately and receive a confirmation email once deletion completes.
Option B — Submit the web form below
Use the deletion request form on this page. You do not need access to the app or to be signed in. Submit it from the email address registered to the account so we can verify ownership.
Option C — Email us
Send a request to apps@appsbrains.co with the subject “Account Deletion Request”, from the address linked to your account, stating the app name and the account email or username.
3. What Gets Deleted
The following are permanently erased from our production systems:
| Data | Status after deletion | Timeline |
|---|---|---|
| Account profile (name, email, username, avatar) | Permanently deleted | Within 30 days |
| Authentication credentials and password hash | Permanently deleted | Immediately on processing |
| User-generated content (uploads, notes, saved items) | Permanently deleted | Within 30 days |
| App preferences and settings | Permanently deleted | Within 30 days |
| Usage history and event data tied to your account | Permanently deleted or irreversibly anonymised | Within 30 days |
| Support tickets and correspondence | Deleted on request | Within 30 days |
| Push notification tokens | Permanently deleted | Immediately on processing |
| Encrypted backup copies | Purged on the backup rotation cycle | Within 90 days |
4. What We Keep, and Why
A small amount of data survives deletion because the law requires it or because it is no longer personal:
| Data | Reason | Retention |
|---|---|---|
| Invoices, receipts and tax records | Legal and accounting obligations | Up to 7 years |
| Fraud, abuse and security records | Preventing repeat abuse; legitimate interests | Up to 2 years |
| Aggregated, anonymised statistics | Cannot be linked back to you; no longer personal data | Indefinite |
| Records subject to a legal hold | Ongoing legal claim or regulatory request | Until the hold is lifted |
These records are access-restricted and are never used for marketing or profiling.
5. Timeline
Request received
You get an automated acknowledgement immediately.
Identity verified — within 3 business days
We confirm the request came from the account owner. We may email the registered address to confirm.
Deletion executed — within 30 days
Your account and data are removed from all active production systems. You receive a written confirmation.
Backups purged — within 90 days
Residual copies in encrypted rolling backups expire and are overwritten.
There is no fee for deletion, and no requirement to give a reason.
6. Before You Delete
Deletion is permanent and cannot be undone. Once processed, your account, content and history cannot be restored, even if you sign up again with the same email address.
- Cancel your subscription first. Deleting an account does not cancel an App Store or Google Play subscription — you will keep being charged until you cancel it in your Apple or Google account settings. See the Refund & Cancellation Policy.
- Export anything you want to keep. Ask us for a copy of your data before requesting deletion — email apps@appsbrains.co and we will send a machine-readable export.
- Unused paid time is not refunded automatically when you delete an account; request a refund through the store first if you are entitled to one.
- Just want a break? You can uninstall the app or turn off notifications without deleting anything.
7. Submit a Deletion Request
Complete the form below. Submit it from the email address registered to the account so we can verify ownership without extra steps.
8. Questions
If a deletion request has not been actioned within 30 days, or you want to check its status, contact us and reference the email address you submitted it from.